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These Are Our

CLIENT GUARANTEES

(The Promises We Make To You)

MY PORTFOLIOGUARANTEESCONTACT ME

Our formal promises or assurances that certain conditions will be fulfilled when partnering with us to give our clients and business partners peace of mind. Our guarantees are our promise to make sure things move smoothly along any service or project provided to you.

The Creative Ninja - Create

1. THE CREATIVE NINJA GUARANTEES EMERGENCY RESPONSE.

If you are one of my Priority Support Contract clients you no longer have to worry when you have an emergency or major issue come up because I guarantee that I will be working to resolve your emergency within 12 hours, no exceptions, and I do it every day. Just ask my clients.

2. EDITS IN A FLASH – GUARANTEED.

I know you don’t want to waste your valuable time waiting for your art revision. You can always count on a quick turn-around time on your drafts (after initial design). I mean c’mon; the original was already done so these tweaks shouldn’t take that long–right?

3. I TALK LIKE YOU DO – GUARANTEED.

Know that I will answer any questions and explain things to you so that you clearly understand. There is absolutely no intimidating “geek speak” you have to worry about; unless you want me to throw around terms like CSS, CMS, Composites, Vector Imaging and anything Sci-Fi Related.

4. ABSOLUTE 100% SATISFACTION IS MY GUARANTEE.

Complete satisfaction will be yours with my products, services and consulting. A clear project scope with expected outcomes is how I accomplish this to make sure you are a happy customer. That’s why we both put measurable targets in place during the initial consultation so that nothing is missed and your needs are met.

5. WORK COMPLETED TO SCHEDULE AND BUDGET.

I know you don’t want to waste your valuable time waiting for your art revision. You can always count on a quick turn-around time on your drafts (after initial design). I mean c’mon; the original was already done so these tweaks shouldn’t take that long–right?

I won’t surprise you with added or hidden charges as I work. Believe it or not, there are some incompetent and unethical creative businesses out there, but not The Creative Ninja. With an agreed upon budget and timeframe setup during our consultation; I make no excuses. I guarantee the completion of your project ON BUDGET and ON TIME which will ultimately lead to success for both of our businesses. If you want to make changes to the project then we can modify the original agreement; hey, I’m flexible as well!

6. INVOICES WILL BE ACCURATE - GUARANTEED

Your invoice will be accurate and completely spelled out as we originally agreed – guaranteed. There will be no billing surprises since your creative services bill will be pre-approved by you in the form of a quotation before the project even begins. Both parties are expected to adhere to the project guidelines as outlined in the quote; this means due dates, payments and delivery.

7. YOUR PARTNER IN BUSINESS.

I started out as a part-time freelancer around my regular full-time positions and have evolved over the course of time into The Creative Ninja. I know what it’s like to be small, I know what it’s like to be growing, and I know what it takes to make that happen. I also know that I would not be lucky enough to be doing what I love full-time now if my client’s hadn’t grown with me. When you bring The Creative Ninja into the equation you are not just hiring a creative geek to build some awesome creative work for you, you are adding a trusted creative and technology adviser to your successful team. I am here not just to be a vendor, but to be a partner, and a friend in business. My goal is to be your trusted creative and technology adviser for life–and have some fun doing it.

8. I KNOW HOW TO GROW YOUR BUSINESS.

Whether you’re not getting good qualified leads in through your website or not selling your products online, or even if you just need a brand refresh, I can help. I have been creating, marketing and designing online since the 90’s and I know what it takes to get you converting.

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